Frequently Asked Questions

Is this a physical product?

No. All listings are digital downloads.

How will I receive my files?

Files or secure access instructions are provided after checkout through the configured digital-delivery system.

What formats are included?

Formats vary by listing and may include SVG, PNG, DXF, EPS, PDF or ZIP.

Can I use files with Cricut or Silhouette?

Yes, when the included format is supported by your software version.

Can I use designs commercially?

Eligible listings include limited small-business commercial-use rights. Review the product and licensing policy.

Can I resell files or share my link?

No. Original files and download links may not be resold, shared or redistributed.

How do I open a ZIP file?

Download it and use your device’s extract or unzip function.

What if my file will not download?

Contact support with your order number and product title.

Can I receive a refund?

Digital products are generally non-refundable after access, but contact us for duplicate purchases, corrupted files or delivery issues.

Can I use PNG files in Canva?

Yes, compatible PNG files can be uploaded to Canva.

What if I entered the wrong email?

Contact support promptly with your order details.

How long is access available?

Access depends on the selected digital-delivery app and its settings.